How can we help?
Quick access to help with orders, delivery, returns, warranty, product information and your trade account.
Need help right now?
The quickest way to reach us is through WhatsApp, where your message goes directly to our live sales team.
Whether you need help opening a Trade Account, checking stock, finding the right product, requesting a quotation, or need warranty and after-sales support, we're here to help.
Need to change your delivery address?
WhatsApp us as soon as possible. If the order has not yet been dispatched, we will do our best to update it. Once dispatched, address changes may not always be possible.
Common questions. Clear answers.
Answers to common questions about delivery, payment, trade accounts, returns, warranty and ordering.
01 How quickly can I get support? +
WhatsApp is the quickest way to contact our live sales team. We aim to respond to WhatsApp enquiries within 5 minutes during business hours.
02 How do I return an eligible product? +
Zaartec offers 30-Day Hassle-Free Returns on eligible products, subject to our Returns Policy. Contact our team and we will guide you through the next steps.
03 How do I make a warranty claim? +
Contact our team with your order details and product information. We will help you with the appropriate warranty or after-sales process. Warranty periods may vary by product and brand.
04 Where can I find product documentation? +
Product datasheets, manuals, guides and other available resources can be accessed through the relevant product resources section. Where product resources are available, they should also be linked directly from the relevant product page.
We're here to help keep you moving.
Chat with our live sales team on WhatsApp for the quickest response.
England, EC1V 2NX